Privacy Policy

Effective Date: 28 June 2023

This Privacy Policy governs the manner in which SOCO ENERGY (formerly known as Solar365) collects, uses, maintains, and discloses information collected from users (referred to as "you" or "users") of the SOCO ENERGY website (referred to as "our website" or "the website"). This Privacy Policy applies to the website and all products and services offered by SOCO ENERGY.

Personal Identification Information:

  1. We may collect personal identification information from you in various ways, including but not limited to, when you visit our website, register on the website, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. You may be asked for your name, email address, mailing address, phone number, and other relevant information as necessary.

  2. We will collect personal identification information from you only if you voluntarily submit such information to us. You have the right to refuse to provide personal identification information; however, it may prevent you from engaging in certain website-related activities.

Non-Personal Identification Information:

  1. We may collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer or device you are using, technical information about your means of connection to our website (such as the operating system and the Internet service providers utilized), and other similar information.

Web Browser Cookies:

  1. Our website may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

How We Use Collected Information:

  1. SOCO ENERGY may collect and use your personal information for the following purposes:

  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

How We Protect Your Information:

  1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Sharing Your Personal Information:

  1. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Third-Party Services:

  1. We use the following third-party services that may collect and process your information:

  • Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect personal and non-personal identification information according to their own privacy policies. For more information, please refer to Google's Privacy Policy.
  • reCAPTCHA: We use reCAPTCHA to prevent spam and abuse on our website forms. reCAPTCHA may collect personal and non-personal identification information according to their own privacy policies. For more information, please refer to Google's Privacy Policy.
  • Netlify Forms: We use Netlify Forms to handle form submissions on our website. Netlify Forms may collect and store personal and non-personal identification information according to their own privacy policies. For more information, please refer to Netlify's Privacy Policy.
  • Firestore: We use Firestore as a database to store and manage user data. Firestore may collect, store, and process personal and non-personal identification information according to their own privacy policies. For more information, please refer to Firestore's Privacy Policy.

Third-Party Websites:

  1. Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these third-party websites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website's own terms and policies.

Changes to this Privacy Policy:

  1. SOCO ENERGY has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these Terms:

  1. By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting Us:

  1. If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at core@soco.energy.

This Privacy Policy was last updated on 28 June 2023.